Likeable social media : how to delight your customers, create and irresistible brand, and be amazing on facebook, twitter, linkedln, instagram, pinterest, and more / Dave Kerpen with Mallorie Rosenbluth and Meg Riedinger ; New foreword by Carrie Kerpen. - 2. edit. - New York : McGraw Hill Education, 2015. - 277 s. ; 23 cm. - ISBN 978-0-07-183632-6.
médiá (sociologické hľadisko),
sociálne médiá,
angličtinaKerpen, DaveRosenbluth, MallorieRiedinger, Meg